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Healthcare Communications and Collaboration App

Austco’s mobile app is free to download and can work on Android or IOS phones. It offers the below functionality through an easy to use interface:

Alarm Management

Alarms are raised on the Nurse Call system in the usual way, but as well as the alarms appearing on various screens, Nurses can also receive alarms from only patients/locations assigned to them. Alarms will display in the same priority order as in the nurse call system.

Staff always know which alarms need attention and can take several actions with each alarm: VOIP callback, Accept, Reject and Escalate. If accepted, this shows on other Nurses’ devices, so they know they don’t need to attend. With VOIP callback, Nurses can establish the priority of the call by talking to the patient, and can prioritise other tasks based on that conversation.

Mobile Workflow

Calls can be raised from the mobile app via the workflow tab, and these can form a workflow.  A Nurse may want to raise a call for transport to move a patient, and that call will go through to the Porter team. They may then want to raise a call for the cleaning team to clean the area before either the patient returns, or a new patient is moved into the bed / room. When the cleaning team arrive they may want to let everyone know that cleaning is in progress, so no-one enters the room / area. Once finished they will want to notify all concerned that the bed / room in that location is ready. All of this can be done via workflow and can be done on the mobile app.

Reminder calls can also be set using the mobile app for such things as rounding, medication, patient turning etc.

VoIP Audio

As well as being able to callback to a patient call, VoIP calls can be raised from the mobile app.

If you would like to find out more, or to book a demonstration, please click here

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